This Privacy Policy outlines the practices of HotelLums concerning the collection, utilization, storage, and protection of your personal information. As a provider of hotel booking services, we are deeply committed to ensuring your experience is not only seamless and enjoyable but also completely secure and respectful of your privacy. This document details how we handle your data and elucidates your rights regarding its access, amendment, or removal from our systems. Our operations strictly adhere to all relevant United States privacy protection statutes, including the California Consumer Privacy Act (CCPA) where applicable. We urge you to review this policy thoroughly to gain a complete understanding of our data management protocols.
Our dedication to transparency means we clearly articulate the categories of personal data we acquire, the specific reasons for its collection, and the robust safeguards we implement to protect it. Furthermore, we delineate your entitlements concerning the oversight of your personal information, encompassing the ability to retrieve, correct, or request the erasure of your data from our records.
This comprehensive policy underscores HotelLums's unwavering commitment to upholding your privacy, maintaining data integrity, and consistently meeting the highest benchmarks for compliance with evolving privacy legislation. We regularly review and update this policy to incorporate any new legal or regulatory obligations.
To effectively deliver our hotel reservation services, we may gather personal details that you voluntarily supply through our digital platforms, including our website and mobile applications. This data may encompass, but is not limited to, your full name, email address, residential address (936, 25th Avenue Southwest, 98373, Puyallup, United States), financial transaction particulars, preferred booking criteria, and other relevant contact information.
Information is collected via various channels such as online registration forms, account creation processes, reservation submissions, newsletter sign-ups, and direct correspondence with our customer support team. Additionally, when you engage with our website, we may automatically log certain technical data. This includes IP addresses, web browser specifications, device identifiers, and patterns of usage, all with the aim of enhancing our service quality and refining the user experience.
The process of collecting and processing your personal data is executed in a manner that is lawful, equitable, and transparent. We only request information that is indispensable for the provision of our services, and all collected data is handled in strict accordance with pertinent United States privacy regulations.
The personal data gathered by HotelLums serves multiple objectives, primarily focused on refining and optimizing your hotel booking journey. Below are some key ways we utilize your personal information:
When it becomes necessary to engage third parties, such as payment processors or analytical service providers, for the use or sharing of your information, we enforce rigorous measures to ensure these entities uphold comparable privacy protection standards.
Your privacy entitlements are paramount to us. You possess the right to obtain, review, update, correct, or request the deletion of your personal data at any juncture. Should you wish to exercise these rights, kindly reach out to our Support Team using the contact details provided below.
Requests for data access or modification will undergo secure verification procedures to safeguard your information. Once your identity is successfully confirmed, we endeavor to respond to your request within a reasonable timeframe, as mandated by applicable United States privacy statutes.
Requests for data erasure will also be handled with due diligence. Before proceeding with deletion, we may require identity confirmation and further validation of the request's legitimacy. It is crucial to understand that certain information might be retained within our backup systems or records for periods necessary to comply with legal, regulatory, or operational requirements.
To assert any of these privacy rights, please connect with our team through:
Our unwavering commitment is to ensure the secure handling of your personal data. Should you identify any inaccuracies in our records or detect unauthorized activity pertaining to your account, please notify us immediately so we can implement corrective actions.
We maintain your personal information only for the duration required to deliver the services you have requested and for other vital purposes, including compliance with our legal obligations, dispute resolution, enforcement of our agreements, and as otherwise stipulated by law. The retention periods may vary depending on the category of personal data:
Upon the expiration of the applicable retention period, and in the absence of any continuing legal requirement for preservation, your personal data will be securely deleted or rendered anonymous.
The safeguarding of your personal information holds paramount importance for HotelLums. We implement a comprehensive array of technical and organizational safeguards specifically designed to shield your data from unauthorized access, alteration, disclosure, or destruction. Our security framework incorporates encryption protocols, secure data storage infrastructure, multi-factor authentication, and routine security evaluations.
Despite these robust precautions, it is important to acknowledge that no transmission of data over the internet or electronic storage method can be guaranteed as entirely impenetrable. Nevertheless, we continuously monitor and bolster our security protocols to ensure your personal data remains as secure as possible at all times.
Access to personal data is rigorously controlled, granted exclusively to authorized personnel whose job functions necessitate such access. Our workforce undergoes regular training on the critical importance of confidentiality and adherence to data protection policies.
In the unfortunate event of a data breach impacting your personal information, we commit to promptly notifying you, in full compliance with our legal duties and industry best practices.
At HotelLums, our processing of your personal data is founded upon several legitimate legal bases, which include:
This policy ensures that our data processing activities meet stringent criteria for legitimacy, proportionality, and necessity.
We recognize the significance of protecting your personal information. Consequently, HotelLums will only share your data with external entities under the following specific conditions:
Any sharing of your personal data with third parties will be governed by appropriate agreements and robust protective measures.
HotelLums reserves the unilateral right to revise or amend this Privacy Policy at any time. Such modifications may occur to reflect changes in our operational practices or to comply with new legal or regulatory requirements. Should any material alterations be made to this policy, we will inform our users by updating the effective date of the policy and, where appropriate, by issuing a direct notification via email or a prominent announcement on our website.
The most current iteration of the Privacy Policy will always be accessible on our website. We advise you to periodically review this policy to remain informed about how we are safeguarding your personal information.
Your continued engagement with our services subsequent to any modifications signifies your acceptance and agreement to the revised terms detailed within this Privacy Policy.
As a user of our hotel booking platform, you bear the responsibility for furnishing accurate and complete information during the registration and reservation processes. It is imperative that you promptly inform us of any alterations to your contact details or if any inaccuracies are identified in your personal data stored within our system.
By utilizing our services, you confirm that you have read, comprehended, and consented to the collection, use, and disclosure of your personal information in strict accordance with the practices described herein.
We encourage you to familiarize yourself with our privacy practices and to contact us with any questions, concerns, or requests regarding your personal data.
Should you have any inquiries or reservations concerning this Privacy Policy or our data handling procedures, please do not hesitate to reach out to us. Our dedicated privacy team is readily available to provide assistance and address any questions you may have regarding your personal information.
You may contact us using the following channels:
Furthermore, if you believe that your privacy rights under United States laws have been infringed upon, you are entitled to file a complaint with the appropriate data protection authorities.
At HotelLums, we are steadfast in our commitment to ensuring your privacy is honored and safeguarded throughout every interaction with our service. Our paramount objective is to foster an environment where your personal data is utilized responsibly and protected by formidable security measures.
As part of our continuous drive to refine our services, we consistently evaluate our privacy practices, including our procedures for managing data access restrictions, and our protocols for maintaining, modifying, or deleting personal data as requested. This dedication to data privacy not only guarantees adherence to regulatory mandates but also cultivates the trust and dependability our clientele expects.
The stipulations detailed in this Privacy Policy are effective as of 10-29-2025 and serve as the foundational framework for all subsequent revisions. By engaging with the services provided by HotelLums, you agree to be bound by the terms articulated in this Privacy Policy.
We value your confidence in our service and reaffirm that your privacy and data security remain our highest priorities. Should you require further clarification or have additional questions regarding our privacy practices, please do not hesitate to connect with our support team.
We extend our gratitude for dedicating your time to review our comprehensive Privacy Policy. Your privacy and security are fundamental to our operations, and we pledge to uphold these principles across all our service interactions. We are perpetually striving to deliver a secure, gratifying, and personalized hotel booking experience that respects your rights and fully complies with all applicable legislation.
