Last Updated: 10.06.2025
Welcome to HotelLums! Our platform provides a streamlined service for securing hotel accommodations across the United States. By utilizing our offerings, you signify your acceptance of the stipulations detailed below. It is imperative to review these provisions thoroughly, as they bear upon your legal entitlements and duties.
When you complete a booking through our platform, you are establishing a direct contractual relationship with the chosen hotel for lodging on specific dates. HotelLums functions solely as an intermediary, facilitating this reservation process between you and the accommodation provider. The pricing displayed on our site is determined by the hotels themselves and is subject to fluctuations based on availability and market demand.
Payments for hotel stays are typically handled directly by the respective hotel, and HotelLums bears no responsibility for the hotel's individual payment policies or terms. Your engagement with our services implies your consent to adhere to the specific conditions set forth by the hotel.
The provisions governing reservation cancellations and any applicable refunds are solely at the discretion of the individual hotel's policies. Some establishments may offer complimentary cancellation up to a designated cutoff, while others may enforce more stringent rules. HotelLums exerts no influence over these hotel-specific policies and strongly advises direct communication with the hotel for complete clarity before confirming any booking.
To initiate a cancellation for a reservation made via HotelLums, please consult your booking confirmation email and follow the instructions provided therein. Be aware that cancellations may result in penalties or charges, contingent upon the hotel's specific terms.
HotelLums is dedicated to safeguarding your personal information. We operate in full compliance with various data protection frameworks, including the California Consumer Privacy Act (CCPA) and other relevant privacy legislation within the United States.
We collect and process your personal data primarily to facilitate your hotel reservations and continuously enhance the quality of our services. The information gathered may encompass your name, contact details, and booking history. All such data is managed with robust security measures and is not shared with unauthorized third parties.
You retain the right to request access to your personal data held by us, seek corrections to inaccuracies, or ask for the deletion of your information. For any inquiries or requests pertaining to your privacy, please reach out to us at [email protected]. Kindly note that a response may take up to 30 days, as permitted by law.
We implement a range of advanced security protocols to protect your personal data from unauthorized access, accidental alteration, or malicious destruction. Our systems are fortified with robust defense mechanisms and encryption techniques to ensure the integrity and confidentiality of your information.
HotelLums reserves the unilateral right to revise these Terms of Service at any juncture. Any modifications will become effective immediately upon their publication on our website. We advise users to periodically review this agreement to remain informed about our operational practices and their ongoing responsibilities.
Should you have any questions concerning this User Agreement or require further assistance, please do not hesitate to contact our dedicated support team:
